Arcon Park Gym Privacy Policy​​

Arcon Park Gym knows that you care how information about you is used a​nd shared and we appreciate your trust in us to do that carefully and sensibly. This policy describes the types of personal information that we may collect about you, the purposes for which we use the information, the circumstances in which we may share the information and the steps that we take to safeguard the information to protect your privacy.​

As used throughout this policy, the term “Arcon Park Gym”, “us” or “we” refers to Danstfitness T/A Arcon Park Gym. By engaging with us, you are accepting and consenting to the practices described in this privacy policy.

  1. Personal Information

Any personal information provided to or gathered by Arcon Park Gym is controlled by Arcon Park Gym, whose registered office is 23 Andesite Ave, Waldrift, Vereeniging,  South Africa.

  1. What personal information does Arcon Park Gym collect?

The information we collect from our members help us to continually improve your experience at Arcon Park Gym. This personal information may include – your name and contact information; ID/passport number; date of birth; preferred communication methods; bank details and credit card details. We also create information that becomes part of the personal information we hold about you, such as your membership number and your usage of the club. We also collect the following information:​

Special personal information The term “special personal information” in this context refers to information relating to your religious or philosophical beliefs, race or ethnic origin, trade union membership, political opinions, health, sexual life or criminal behaviour. Whilst we do not generally collect special personal information unless it is volunteered by you, we do specifically collect health data to the extent that it is required to assess your readiness for physical exercise. We will use health information provided by you exclusively to serve you better and meet your particular needs. By providing this information to us, you are consenting to our using it in the manner set out in this policy.

Personal information about children We do not knowingly collect personal information from children (under 18 years of age) without the permission of their parent or guardian. As a parent or guardian, please do not to allow your children to submit personal information without your permission.

Photographs for your Arcon Park Gym membership card. In the interests of security and the prevention of crime, we take a digital photograph of each member to whom a digital membership card is issued. By providing the digital photograph to us, you are consenting to our using it in the manner set out in this policy

Contacting us via our Website or otherwise. When you use the website (our “Site”) or any Arcon Park Gym mobile application or contact us by post, telephone, fax, email, SMS we collect, store and use certain personal information that you disclose to us. This includes details such as your name, address, telephone, fax, email and mobile phone number as well as traffic data, location data, web logs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access. If you contact us, we may keep a record of that correspondence.

  1. What do we do with personal information collected from you?

We use personal information to provide the services you request from Arcon Park Gym such as to facilitate staff administration, administration of your membership, facilitate bookings of classes and appointments with our own or third party service providers and other transactions. We may also use the information to advertise products and services, to process payments and maintain accounts and records, to prevent crime and aid in the prosecution of offenders, and to administer and maintain membership records. In addition, we use this information to improve our membership and customer services platform, prevent or detect fraud or abuses of our website and enable third parties to carry out technical, logistical or other functions on our behalf. We also use your details to send you newsletters and promotions, and to conduct online surveys or surveys by telephone; prize draws; competitions and other promotions via email, telephone or post. We will also use the information in the course of collecting your membership fees and any other payments that may be due to us from you.

  1. What about Cookies?

Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your web browser to enable our systems to recognize your browser and to automatically collect information from your computer such as your IP address and other details about your computer which are automatically collected by our web server, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual. The “Help” menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as flash cookies, by changing the add-on’s settings or visiting the website of its manufacturer. However, because cookies allow you to take advantage of some of Arcon Park Gym’s essential features, we recommend that you leave them turned on. If you do leave cookies turned on, be sure to sign off when you finish using a shared computer. Please note that our advertisers may also use cookies, over which we have no control:

To estimate our audience size and usage pattern

To store information about your preferences, and so allow us to customize our Site according to your individual interests

To speed up your searches

To recognize you when you return to our Site

5.Does Arcon Park Gym Limited share the information it receives?

Information about our members is an important part of our business and we do not sell it to others. Arcon Park Gym shares member information only as described below.

Protection of Arcon Park Gym and others. We release account and other personal information when we believe that such a release is appropriate to comply with the law; enforce or apply our membership or other agreements; or protect the rights, property or safety of Arcon Park Gym, our users or others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, sharing or otherwise disclosing personally identifiable information from members for commercial purposes in a way that is contrary to the commitments made in this privacy policy. With your consent, other than as set out above, you will receive notice when information about you might go to third parties and you will have an opportunity to choose not to share the information.

  1. How secure is information about me?

We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.

  1. What choices do I have?

As discussed above, you can always choose not to provide information. If you do not want to receive email or other mail from us, let us know in writing if you don’t want to receive these offers. However, please note, if you do not want to receive legal notices from us, such as this privacy policy, those notices will still govern your use of Arcon Park Gym and it is your responsibility to review them for changes.

  1. Notices and revisions:

If you have any concern about privacy at Arcon Park Gym, please e-mail us a thorough description and we will try to resolve the issue for you. Our business changes constantly and our privacy policy and the website terms and conditions will also change from time to time. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our website frequently to see recent changes. Unless stated otherwise, our current privacy policy applies to all information that we have about you and your account. However, we stand behind the promises we make and will never materially change our policies and practices to make them less protective of member information collected in the past without the consent of affected members.

  1. Contact:

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to the Legal Department, Arcon Park Gym 23 Andesite Ave, Waldrift, Vereeniging,  South Africa.

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